Terms & Conditions

To contact us, write to ASG Services Limited, Unit 8, Easter Court, Westbrook, Warrington, Cheshire, WA5 7ZB, or call us (24 hour message line) on 01925 710923. Alternatively click here to email us at any time.

Secure On-Line Ordering

Our site offers secure shopping facilities for your peace of mind. We accept credit and debit card payment, and your order is processed only when your goods are ready to ship. If you prefer not to use card payment, you can print off your order and send it with a cheque made payable to ASG Services Limited at the above address. Alternatively you can telephone your order through to our sales team on (01925) 710923. Please have your order details and credit card number ready when you call. If your item is not in stock, or is a made-to order item, we will email or telephone you with an expected delivery date.

Delivery charges

Our standard delivery charge is £13.00 per order for UK addresses. Please contact us on info@asgservices.co.uk for a quote on carriage for other destinations. Some heavy items incur a small carriage surcharge, which is clearly indicated in the product description.

Stock items are normally dispatched by return, but please allow 14 days for receipt. If an item is out of stock for longer than this, we will email you. Made-to-order items will usually be dispatched within 5-10 working days following proof confirmation.

Returns policy

In the unlikely event that you are not delighted with your goods, we will offer you a replacement or refund on stock items. We request that you return unsuitable goods to us in new, unused condition within 7 working days of receipt. Made-to-order items are non-returnable unless deemed faulty by the customer and ASG Services Limited. Our returns policy complies with the UK's Consumer Protection (distance selling) regulations.

Privacy statement

ASG Services Limited is committed to protecting your privacy. We only use the information you supply to us lawfully, in accordance with the Data Protection Act 1998. It is our policy not to sell, or otherwise disclose your details to third parties under any circumstances. We may occasionally email you with news of ASG Services Limited promotions or new product launches, but if you prefer not to receive such offers, you can email us to remove your email address from our file.